Terms of service

TERMS OF SERVICE

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OVERVIEW

This website is operated by Vital Clicks LLC, doing business as Royal Pheromones. Throughout the site, the terms “we,” “us,” and “our” refer to Royal Pheromones. Vital Clicks LLC, operating under the brand Royal Pheromones, offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

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SECTION 1 - ONLINE STORE TERMS**

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. The site and products are intended for use by persons who are 18 years or older. Purchases from Royal Pheromones are restricted to individuals who meet this age requirement.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.

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SECTION 2 - GENERAL CONDITIONS**

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

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SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION**

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

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SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

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SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

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**SECTION 6 - PROPRIETARY FORMULAS**

All products offered by Royal Pheromones contain proprietary formulas and blends that are protected under applicable intellectual property laws. Any attempt to reverse-engineer, replicate, or reproduce these formulas is strictly prohibited.

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SECTION 7 - RESULTS DISCLAIMER

While Royal Pheromones strives to offer high-quality products, individual results from pheromone perfumes may vary. We do not guarantee any specific effects or outcomes from the use of our products, and results are subjective to each individual.

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SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

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SECTION 9 - SHIPPING AND RETURNS

Please refer to our separate **Shipping and Returns Policy**, which covers details regarding shipping methods, delivery times, and our 90 day guarantee.

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SECTION 10 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

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SECTION 11 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

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SECTION 12 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

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SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

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SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

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SECTION 15 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform or participate in unlawful acts. Other prohibitions include, but are not limited to, infringing upon or violating our intellectual property rights or the intellectual property rights of others, harassing, abusing, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, and uploading or transmitting viruses or malicious code.

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SECTION 16 - PRODUCT CLASSIFICATION

Our products are cosmetic fragrances intended solely for aesthetic purposes to enhance personal scent. Our products:

  1. Are regulated exclusively as cosmetics under the Federal Food, Drug, and Cosmetic Act and applicable state laws
  2. Are NOT drugs, supplements, or medical devices
  3. Make NO claims to alter body physiology, hormone levels, brain chemistry, or biological functions
  4. Do NOT claim to diagnose, cure, mitigate, treat, or prevent any disease or condition
  5. Are NOT intended to affect the structure or function of the human body beyond typical cosmetic fragrance effects

Any perceived effects beyond fragrance are subjective and may vary between individuals. Royal Pheromones makes no claims regarding specific physiological, psychological, or behavioral effects. Any testimonials or descriptions of subjective experiences with our products represent individual opinions only and are not intended as claims of guaranteed results.

Users acknowledge that the term "pheromone" as used in our branding refers to fragrance ingredients and is used for marketing purposes only, not as a claim of biological activity or physiological effect.

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SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Royal Pheromones, Vital Clicks LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

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SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Royal Pheromones and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

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SECTION 19 - GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of Texas. Any disputes arising out of or related to these Terms of Service or the use of our products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any claims shall be adjudicated in the state of Texas, and both parties agree to waive the right to a trial by jury or to participate in a class-action lawsuit.

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SECTION 20 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

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SECTION 21 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

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SECTION 22 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

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SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected] or by texting  +1 979-344-0274

 

SECTION 25 - ADVERTISING AND PRODUCT REPRESENTATIONS

All descriptions, information, and material provided on our website or in our advertisements, including but not limited to product descriptions, efficacy claims, testimonials, product images, and marketing materials (collectively "Advertisements"), are provided for informational purposes only.

While we strive for accuracy in all Advertisements, we make no warranties or representations regarding the accuracy, completeness, reliability, or suitability of any information contained in our Advertisements. Any reliance you place on such information is strictly at your own risk.

You acknowledge and agree that individual experiences with our products may vary significantly. References to specific results, benefits, or effects from our products in any Advertisements represent individual experiences and are not guarantees of similar results for all users.

Royal Pheromones and Vital Clicks LLC shall not be liable for any claims, losses, demands, damages, or other liabilities arising out of or relating to any reliance placed on information, representations, or claims made in our Advertisements, including but not limited to claims of false advertising, misrepresentation, deceptive trade practices, or unfulfilled expectations regarding product performance or results.

You acknowledge that our products contain subjective elements that may be perceived differently by each individual, and that factors outside our control may affect your experience with our products.

SECTION 26 - HEALTH DISCLAIMERS AND LIABILITY LIMITATIONS

Our products are fragrances intended for cosmetic and personal scent purposes only. They are designed to be applied to the skin as personal fragrances, similar to other perfumes and colognes.

Some individuals may experience skin sensitivities or allergic reactions to fragrance ingredients. We recommend performing a patch test before full application if you have sensitive skin or a history of fragrance sensitivities.

Royal Pheromones and Vital Clicks LLC shall not be liable for any skin irritations or allergic responses that may result from the use of our products. As with any fragrance product, discontinue use if irritation occurs.

You acknowledge that individual experiences with fragrances vary, and factors such as body chemistry, environmental conditions, and personal preferences may affect your experience with our products.

SECTION 27 - FORCE MAJEURE

Neither party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts beyond the affected party's reasonable control, including, without limitation:

  1. Acts of God
  2. Flood, fire, earthquake, explosion, or other natural disasters
  3. War, invasion, hostilities, terrorist threats or acts, riot or other civil unrest
  4. Government order, law, or actions
  5. Embargoes or blockades
  6. National or regional emergency
  7. Strikes, labor stoppages or slowdowns, or other industrial disturbances
  8. Shortage of adequate power or transportation facilities
  9. Supply chain disruptions affecting our vendors, manufacturers, or shipping partners
  10. Pandemic, epidemic, or other public health emergency

In the event of any such force majeure circumstance, Royal Pheromones shall give notice to you as soon as reasonably possible. Our delivery and other obligations under these Terms of Service will be suspended for the duration of the force majeure event. If the delay continues for a period exceeding ninety (90) days, either party may terminate any affected orders without liability to the other party.

SECTION 28 - ACCESSIBILITY

Royal Pheromones is committed to facilitating the accessibility and usability of its website for all people with disabilities. We utilize Shopify's e-commerce platform, which includes certain built-in accessibility features, and we strive to achieve substantial compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

However, due to the nature of third-party technology, certain content and features provided by Shopify or other third parties may not be fully accessible. Additionally, technological limitations may exist that prevent complete accessibility for all users at all times. We are continuously working to improve the accessibility of our website and content.

If you encounter any difficulty in accessing any part of this website, please contact us at [email protected] or by calling/texting +1-979-344-0274, and we will work with you to provide the information, item, or transaction you seek through an alternative method that is accessible for you consistent with applicable law.

Royal Pheromones cannot ensure the accessibility of any third-party applications, content, or websites that we may link to or that may link to our website. We are not responsible for the accessibility of any such third-party content.

By using this website, you acknowledge that:

  1. We may not be able to address all accessibility concerns immediately
  2. Certain areas of the website may contain content provided by third parties over which we have limited control
  3. We may utilize alternative means to provide information or services upon request if website accessibility is not feasible

This accessibility statement applies only to the Royal Pheromones website and does not apply to third-party websites that may be linked from our website.

SECTION 29 - SPECIFIC INGREDIENT DISCLOSURES AND DISCLAIMERS

Our products may contain synthetic compounds including but not limited to Androstenone, Androstadienone, Androstenol, Estratetraenol, and other similar substances (collectively "Synthetic Fragrance Compounds"). With respect to these ingredients:

  1. Cosmetic Classification: These compounds are used exclusively as fragrance ingredients for cosmetic purposes. They are not intended or labeled to affect the structure or function of the human body beyond the typical olfactory experience of fragrances.
  2. No Physiological Claims: Royal Pheromones makes no claims that these compounds produce specific physiological or hormonal responses in the wearer or others. Any perceived effects are subjective and vary significantly between individuals based on factors including but not limited to body chemistry, environment, and individual sensitivities.
  3. Research Context: While scientific research on these compounds exists, such research is preliminary, often inconclusive, and does not constitute evidence of specific effects in commercial fragrance applications. References to such research in our marketing materials are for informational purposes only and do not constitute claims of efficacy.
  4. Individual Variations: The perception of these compounds varies greatly between individuals. Some people may not detect these compounds at all due to specific anosmias (inability to smell certain compounds).
  5. Potential Sensitivities: These specific compounds may cause heightened skin sensitivity or allergic reactions in some individuals. Users with known sensitivities to fragrance ingredients should exercise particular caution and perform patch testing before full application.
  6. Concentration Disclosure: These compounds are present in our products at cosmetic-appropriate concentrations consistent with industry standards for fragrance ingredients.

By purchasing and using our products, you acknowledge that these Synthetic Fragrance Compounds are used as cosmetic fragrance ingredients only, and that any marketing descriptions relating to "pheromones," "attraction," or similar concepts are used for marketing purposes and do not constitute claims of guaranteed physiological or behavioral effects.