FAQ

How do I Use Pheromones?

Simply apply one to two sprays on a dry pulse point or on clothes. i.e. Neck and Wrists. Pheromones work best when applied over wide area, and heated by the body.  This diffuses the oils and creates an aura effect.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can, orders are mixed once they're ordered to preserve the product. Please allow 4-7 days processing time for your order to ship out, average shipping times are 10-21 days.

Tracking numbers will be updated a days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, for any reason if you're not satisfied we give you 60 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at hello@royalpheromones.com. If the given address is wrong we cannot change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from Hawaii. The average shipping time is 7-24 business days.

I have a question that wasn't answered, can you please help?
Please send us an email to hello@royalpheromones.com and we will be happy to assist you in any way we can.

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.